Blogs / Hotel Technology
BOTSHOT vs. Ezee Absolute: Which is Best for Your Hotel?
BOTSHOT is a SaaS-based company that offers a complete hotel management solution for hoteliers, resorts, B&Bs, and motels.
We cater to hotels of all sizes including independent properties and premium accommodations to help them manage their routine hotel operations so they can focus on the most important metric – enhancing guest experience.
All our hotel management solutions come with an easy-to-use interface so you can run a profitable hotel business smoothly.
We know how challenging it is for you to manage time-consuming hotel operations. We have developed customized software solutions to help you digitize your hotel business.
Behind this successful venture, our mission lies in digitizing every hotel business so they can generate revenue and convert their dreams into reality from Day 1.
Related Reads: Hotel Management Software Guide
Ezee Absolute started with a MOTTO of digitizing every hotel with its comprehensive hotel management software so they can enhance their guest experience and grow their business by leaps and bounds.
If you’re looking for a quick answer, then here are some of the key differences you should know -
Features
BOTSHOT
Ezee Absolute
1. Reservation management
Yes
Yes
3. Channel management
Yes
Yes
4. Housekeeping management
Yes
Yes
5. Marketing automation (E-mail and WhatsApp)
Yes
No
6. Integrations and APIs
Yes
Yes
7. Revenue management
Yes
Yes
8. Pricing and packages
Yes
Yes
9. Mobile application
Yes
Yes
10. AI chatbot
Yes
No
11. Guest complaints and reviews
Yes
No
12. Hotel support and training
Yes
Yes
13. Request management
Yes
No
14. POS
Yes
Yes
15. Contactless check-in/check-out
Yes
No
BOTSHOT offers cloud-based hotel management solutions to hotels, resorts, B&Bs, and motels. No matter what the size of your property is, our product is meant to automate your hotel operations, reduce your costs, and enhance guest satisfaction.
If you operate a multi-chain hotel or luxury accommodation with multiple properties, then we can offer customized solutions that adapt to the needs of your hospitality business.
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At BOTSHOT, our onboarding process starts with identifying and understanding guests’ requirements. For that, we provide a business demo as to how we can help a hotel or resort business.
Then, we share an onboarding document with them to understand the intricacies of their business, the size of the property, their budget, etc.
Once they enroll for our subscription-based service, we initiate our actual onboarding process which involves account creation and setup to be undertaken by our dedicated team.
Then, conduct a detailed training session for them and give them a quick walkthrough of products so they can get familiar with the ins and outs of the platform.
More importantly, we never step back in providing continuous support to hoteliers whenever they face technical issues.
We helped 500+ hotels through our all-in-one hotel management software that automates the entire guest journey from pre-booking to post-stay, which is not the case with Ezee Absolute.
Let's discuss the entire process as to how our hotel management software works-
During the pre-booking stage, we provide a smart website builder tool for hotels, resorts, and B&B owners.
It’s necessary for every hotelier to have an online presence because it’s the first touchpoint through which guests find your hotel, interact with your website, and start their booking journey.
Around 70% of guests look for accommodation options through OTAs. That’s because they find the best prices out there. They can get the flexibility to choose the one that’s available at competitive rates.
Imagine a scenario where you kept your room prices high for a specific day while your competitors offered a lower price for the same type of room. You may lose hundreds of such guests. And if this happens daily, your hotel’s revenue goes flat.
RevMaxi’s AI-driven pricing feature allows you to set the best possible market price for your hotel across different OTAs, so you can draw your guest’s attention.
Once you’ve your SEO-optimized website ready, guests can reserve a stay at your accommodation if your website is integrated with a booking engine. That gives you direct bookings on your website.
When guests land on your website, they have an insane number of queries. That’s where Freddie comes into the picture. Integration of Freddie (AI-powered chatbot) on your hotel’s website solves your guest queries on the go. Rapid response to queries converts those visitors into bookers.
Once a guest makes a reservation, every booking information is updated in real-time along with where the booking is coming from. Thus, a hotelier can keep track of occupied and unoccupied rooms, which saves you from double-booking problems.
At the pre-arrival stage, you can enhance the guest experience through the eFrontDesk (express check-in) solution.
This reduces the burden on your front desk staff especially when there’s peak season. eFrontDesk sends the check-in link to guests before they arrive at the hotel along with upsells and cross-sells. Thus, you can market your offerings and increase your revenue by 17%.
Along with that, Freddie continues to engage with guests and enhance guest engagement.
During a guest’s stay, the hotel’s POS system is used for processing payments, managing your inventory, and even alerting your housekeeping staff when an item goes out of stock.
For Instance – A guest goes for a spa appointment, orders a beverage for himself, and then goes for a wellness therapy session. The POS adds the entire amount that guests need to pay at check-out time using their preferred payment choice (credit card or mobile payment).
You can send in-stay surveys to guests asking them about their overall experience at your hotel. This helps you to do a quick pulse check of what they liked and what things need improvement.
With Heda, you can automate guest’s feedback system, and its SENTIMENTAL analysis feature gives you a breakdown of guests’ insights and how you improve your services.
Lastly, the departure stage is where you can send post-stay surveys to guests using the feedback management software and measure your guest satisfaction.
Through the eFrontDesk solution, you can provide express check-out services to guests, reduce their waiting time, and enhance guest experience.
Let’s look at what hoteliers say about our all-in-one hotel management software on Capterra.
“Fantastic product, which is extremely user-friendly, with efficient back-end support. It meets the requirements of hotels to have technology that meets all industry criteria of making processes classy, with warmth and attention to detail” - Jayant S.
“BOTSHOT is the required Hotshot for Hospitality "
Overall: User-friendly and helps the overall operations
Pros: It’s easily integrating the operational requirements and gives the overall performance review” - Sahil S.
Still Confused about which one you should go with?
Still not sure which hospitality solution you should consider? Here’s the quick answer.
Go with BOTSHOT if you’re looking for all-in-one hotel management software (single solution) that covers your guest’s journey from pre-booking to post-stay.
Sign up for our 14-day free trial and watch your hotel grow!
Its user-friendly interface and intrinsic features might surprise you in terms of improving your guest experience, automating your mundane hotel operations, and driving sales for your hotel’s business.