Paper-based Feedback Form
Automated and personalized feedback
There are chances of feedback solicitation while using paper-based feedback forms
Feedback is taken digitally which reduces the chances of solicitation
Feedback forms are static, time-consuming and restrict the guests from expressing themselves
Feedback forms are adaptive and help understanding the guests’ satisfaction levels in detail
Manual forms can easily be misplaced overtime
All feedback data is securely saved digitally for future referencing
Participating in manual paper-based feedback may exclude certain guests
Automated feedback forms can be sent to all guests
Data analytics is manual and time consuming
Insightful dashboard with rich real-time analytics