BOTSHOT automates processes across all individual units of a hotel chain
Advantages for multi-property
Integrations
BOTSHOT can be easily plugin with all major PMS, CMS and payment providers that allows you to capture your guests journey from pre-arrival to post-departure
Third Party Booking
PCI DSS Secure Payments
Comparative Reporting
Run and schedule multi-property reports to measure performance statistics for different properties to evaluate their strengths and weaknesses
Performance analytics
Business Intelligence
Role Management
Assign and manage roles to staff right from the dashboard across multiple properties and analyze employee performance
Action log
Staff efficiency
Multi-Property Management
Manage operations across all your properties and access real-time data which helps streamlining operations and make effective decisions
Interactive dashboard
Custom branding
Features
Digitalised DocumentationAllow guests to upload their personal identification, signed digital registration card and self-health declaration form before they arrive at the hotel.
Express Check-in/Check-outOffer guests a trusted and safe alternative for front-desk check-in by allowing contactless check-in, check-out and Payments while avoiding long queue at the reception.
Guest SatisfactionCapture data through feedbacks and utilize it for personalising experiences based on guests' requirements
Live FeedbackCapture guest sentiments at anytime during their stay journey
PromotionsInform guests about promotions and offers across multiple properties through WhatsApp, Line, Messenger etc and generate additional revenue
Live MessagingImprove and personalise guest experience by sending customized promotional messaging via preferred channels
Manage bookingRecieve and fulfill all guests' requests via single integrated request channel
Digital Brochures & MenuEducate the guests about your offerings and bring convenience of having access to menu and brochures right at their fingertips
Loved by 50+ Small, Luxury and Boutique Hotels
We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.