NLU-powered customer service chatbot
Improve customer service with AI-powered chatbot that works 24/7. It also enhances the customer experience and reduces operational costs.
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Why You Should Create an AI-Driven Chatbot?
Redefine the customer experience more efficiently with Freddie by BOTSHOT
Freddie offers more productivity, satisfaction, and direct sales. It provides dedicated 24*7 customer support, makes real-time recommendations to the customers, sends automated texts at the key moments with multi-channel and multi-lingual capabilities.
Engage With Customers
Foster strong relationships by engaging with customers through meaningful interactions. The AI chatbot provides personalized support and attention, enhancing customer loyalty and satisfaction.
Ask for Feedback
Encourage customer engagement by asking for feedback directly through the chatbot. This helps gather valuable insights to improve your services while making customers feel valued and heard.
Bespoke Campaigns
Create tailored marketing campaigns with ease using the AI conversational chatbot. Deliver personalized messages that resonate with individual customer preferences, boosting engagement and conversion rates.
Auto Responder Messages
Ensure prompt responses to customer inquiries with auto responder messages. Freddie helps maintain engagement and provides immediate assistance, enhancing customer satisfaction and trust.
Switch Conversation To Live Agent
Easily hand off conversations to a live agent for more complex issues. This guarantees that customers get the expert help they need, improving their overall experience and satisfaction.
Payment Reminders
Automate payment reminders to ensure timely customer payments and reduce overdue accounts. The AI chatbot sends gentle nudges, helping you maintain a steady cash flow and improve financial management.
Streamline Customer Support
Streamline your customer support process by automating repetitive tasks with the AI chatbot. This frees up your support team to focus on more complex issues, enhancing overall efficiency and service quality.
50+
Happy Clients across the globe
30+
business Integrations
100k
Secured Transactions
24*7
Rapid response
Automate
90%
of requests
Communicate in
100+
languages
Services
What we offer
Customer Engagement
Customer engagement has never been easier
Boost customer engagement by automating processes and reducing costs
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Customer Support
Supercharge your customer support
Resolve queries and provide round-the-clock support to your customer in over 100+ languages
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Conversational Commerce
Watch your business grow
Rethink customer experiences to maximize revenue and enhance their experience
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Develop bots that work across all the leading social messaging applications
Scale customer support and extend service on Facebook
Re-engage customers by communicating with them ahead of time and sending follow-up communications. You can remain in touch with your customers on their preferred platform by using an AI chatbot on Facebook Messenger. Support messages with media elements such as images, videos, graphics, etc. and help improve overall customer experience. Send personalized messages by combining all of your client databases in one place.
WhatsApp Chatbot
Connect with your customers on widely used platform and automate sales and customer support on your WhatsApp Business Account. Humanize guest conversation through NLP-powered chatbot which helps solve queries and provide real-time solution to guests. Using a WhatsApp Chatbot, you can automate customer service and increase conversions by starting discussions with your consumers.
Slack Chatbot
Slack offers many benefits, including improved productivity, communication, and collaboration, and as of today, you can take advantage of one more—an easy-to-use, customizable Slack chatbot that’s ready to help you and your team with business operations like lead generation and customer support.
Benefits
Advantages You Will Get
Cross-Sell And Up-Sell
Boost revenue and get more value for the business out of each customer by availing the upsell features for Freddie by BOTSHOT.
Multichannel Support
Freddie can be used to connect with customers on their preferred channels which improves sales as it makes them widely available.
Multi-Lingual
Freddie by BOTSHOT is multi-lingual and customers can ask questions and get the answers in their own language which will boost hotel's efficiency to resolve potential problems.
Reduce Employee Overhead
Our AI-powered chatbot helps streamline customer service and reduce employee overhead thus reducing cost.
24/7 Availability
Unlike humans, Freddie can function round-the-clock without a break with zero burnout so a customer doesn't have to wait for hours to receive a response.
Virtual Assistance
It is like virtual assistant and can be used to retrieve information from the business website, upgrade packages, extend offers, etc.
Experience Seamless Guest Interactions with Freddie
Each pricing plan is designed to grow your hospitality business. Choose a plan that fits your hotel needs.
Growth
( Upto 1000 Conversations)
Features
Report & Analytics
4 Menu Items/15 Flows
Channels
Web
Human TakeOver
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Most Popular
Premium
(Upto 5000 Conversations)
Features
All Features Included In Growth Plan+
Digital Brochures
6 Menu Items/20 Flows
Channels
Everything In Growth Plan+
Select Any 1 Channel
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Enterprise
(Unlimited)
Features
All Features Included In Growth and Preimum Plan+
Unlimited Menu Items & Flows
Channels
All Features Included In Growth and Preimum Plan+
Unlimited Channels
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Not sure which plan you need?
Compare Plans
Loved by 50+ Small, Luxury and Boutique Hotels
We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
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