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Contactless and Paperless Front Desk Solution

Enhances guest experiences and boosts operational efficiency with BOTSHOT eFront Desk's seamless Opera Integration.

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Digital contactless front desk

Turn your customer touchpoints contactless from check-in to check-out.

Automate customer touchpoints from check-in to check-out to reduce cost, increase revenue and elevate guest experience.
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How it works

01 Check-In Link
Guest receives check-in link with hotel info and up-sell packages
04 Check-In
Guest comes to the front desk and collects the room key
02 Guest Submits the Form
Guest fills and submits the survey
03 Hotel Receives the Feedback
Analyze the response to study trends and improve services
05 Requests & Queries
All service requests and queries are handled by an automated Chabot. In-stay feedback can be requested anytime during the stay
06 Check-Out
Invoice is generated and payment is collected. An automated survey link is sent to the guest post departure

Why eFront Desk?

Ensure smooth operation of your hotel with the power of digitization that you, your staff, and your guests will love.

Key Features

Contactless Payment Solution

Collect payment from the guests through a secured channel and reduce transaction errors

Express Check-in/Check-out

Offer guests a trusted and safe alternative for front-desk check-in by allowing contactless check-in, check-out and Payments while avoiding long queue at the reception.
ontactless Front desk

Improve and Innovate with the Botshot

BOTSHOT is designed to simplify and automate hotel operations. From the front desk to sales management, everything is simpler, quicker and more connected.
30%
Increase Revenue
100K
Transactions Clocked
10%
Reduced Business Cost
5K+
Rooms Served

Comparison

Traditional Front Desk
eFront Desk by BotShot
Special Requests
Special Requests-icon
Taken over a call or email and tracked manually on log books
Taken via an automated AI-Conversational chatbot and tracked on a single dashboard
Data Collection (ID Proof)
Data Collection (ID Proof)-icon
Collected manually by making guests fill various paper forms and physical IDs taken
Collected pre-arrival via an automated web link where guests can even upload their IDs
Bookings & Reservations
Bookings & Reservations-icon
Reservations are managed on phone or online
Booking can be generated via AI-conversational chatbot and managed on a single dashboard
Payments & Ordering
Payments & Ordering-icon
Done at the front desk by physically being available at the time of check-in/check-out
Payments can be done on an automated web link pre-arrival eliminating the need to be physically present
Feedback
Feedback-icon
Often taken on a physical feedback form and tracked manually
Taken digitally at any stage of the guest journey and analyzed on a single dashboard
Top Feedback and Short Survey solution for Hotels, Restraus & many more..
Most Popular
Premium
Perfect For Luxury & Large Hotels

Features

WhiteTick
All Features Included In Growth Plan+
WhiteTick
Digital Brochures
WhiteTick
Manage Requests
WhiteTick
Live Messaging

Channels

WhiteTick
All Features Included In Growth Plan+
WhiteTick
WhatsApp Lite
WhiteTick
BOT

Essentials

WhiteTick
All Features Included In Growth Plan+
WhiteTick
1 Branded theme

Read More
Growth
Ideal for small & medium hotels (Upto 20 rooms)

Features

GreenTick
Express Checkin/Checkout
GreenTick
Guest Management
GreenTick
Packages & Upselling
GreenTick
Report & Analytics

Channel

GreenTick
Web
GreenTick
Microsite

Essentials

GreenTick
SSL

Read More
Most Popular
Premium
Perfect For Luxury & Large Hotels

Features

WhiteTick
All Features Included In Growth Plan+
WhiteTick
Digital Brochures
WhiteTick
Manage Requests
WhiteTick
Live Messaging

Channels

WhiteTick
All Features Included In Growth Plan+
WhiteTick
WhatsApp Lite
WhiteTick
BOT

Essentials

WhiteTick
All Features Included In Growth Plan+
WhiteTick
1 Branded theme

Read More
Enterprise
Perfect For Multi-Property Chain Hotels

Features

GreenTick
All Features Included In Growth and Preimum Plan+
GreenTick
Booking & Enquiries
GreenTick
Digital Scanners

Channels

GreenTick
All Features Included In Growth and Preimum Plan+
GreenTick
WhatsApp BOT

Essentials

GreenTick
All Features Included In Growth and Preimum Plan+
GreenTick
OCR

Read More

Not sure which plan you need?

Compare Plans
Contactless solution

Why Choose BOTSHOT eFrontDesk as Your Preferred Contactless Check-In Software?

  • e-Front Desk (your automated front desk partner) revolutionizes your hotel business and gives freedom to your guests to avoid standing in a long queue Our contactless check-in solution helps hoteliers manage everything through a single dashboard, from managing reservations to getting insights about your guests. Our front desk solution helps you to market your products/services by creating bespoke packages to get you an increase in revenue by 17% Save valuable time with eFront Desk integrated with PMS, automating guest registration, creating registration cards, and syncing with FRRO, reducing your time and effort by 93%.
  • Elevate guest communication with eFront Desk's WhatsApp integration. Provide a seamless, contactless check-in experience and instant support via guests' preferred messaging platform.

Loved by 50+ Small, Luxury and Boutique Hotels

We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
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Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
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Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
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Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
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Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
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Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
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Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
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Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
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Integrations

ccavenue
FCS
Hotel Pms

Frequently Asked Questions (FAQs)

How can I improve my hotel check-in process?
How secure is a contactless check-in system?
What is contactless check-in?
Should I do mobile check-in for my hotel?
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