The hotel property management system is the most sought-after hospitality technology. This system empowers hoteliers to seamlessly manage their properties from a centralized screen.
And since it plays such an important role in hotel management, we list the best hotel property management systems for you in this blog.
Make notes because sooner or later, hotel PMS will become common in properties of all types and sizes.
Top Hotel Property Management System(PMS)
Below is the list of the top hotel property management system(pms) leveraged by hoteliers all across the globe to achieve operational efficiency, reduced costs, and elevated guest experience.
1. PredictoPMS
This is one of the most widely used Hotel PMS Software.
PredictoPMS is an AI-powered cloud-based property management system that helps a hotel streamline operations and elevate guest experiences smartly and efficiently.
PredictoPMS offers:
- Reservation centre
- Profile Management
- Overbooking Management
- Outlet Reservations
- Front Office Operations
- Smart Calendar
- Room Assignment
- Contactless check-in
- Invoice generation and payment
- Smart housekeeping
This centralized platform automates hotel operations within 3 minutes, managing everything from pre-booking to post-stay.
The pros of PredictoPMS are:
- Cloud-based
- Easy integrations with Channel Manager, RMS, CMS, etc.
- User-friendly and intuitive interface
- 14-day free trial
- Real-time updates
- Support for group bookings
- Guest profiling
- Effective cross-sell and upsell tools
- Provides actionable reports and analytics
- Mobile app available for complete convenience
- Multi-property support
- Offers hassle-free and secure payments
- Omni-channel support- WhatsApp, Telegram, etc.
- Secure and compliant with key industry standards and regulations such as GDPR and ISO 27001 regulations
PredictoPMS cons:
We couldn’t find any cons so far.
PredictoPMS is also listed on multiple high-quality and reliable hotel PMS listing websites.
2. Cloudbeds
Cloudbeds Hotel PMS, known as MyFrontDesk, is a software that allows hotels to manage their day-to-day operations efficiently. It is suitable for small and medium hotels, hostels, and short-term rental properties.
Some key offerings of this hotel's PMS are:
- Reservations management and front office operations
- Finance & Payments
- Reporting and Analytics
- Commission-free Booking Engine
- Integration with Point of Sale (POS) providers, digital concierges, etc.
- Housekeeping Organization & Management
Pros of Cloudbeds hotel PMS:
- Easy navigation
- Free trial
- Multiple integrations possible
- Extensive functionality for different hotel management needs
Cons of Cloudbeds PMS:
- Pricing could feel a bit high for smaller hotel groups
- Slow customer support response time
- The addition of services and tax charges is not possible
- Group bookings can be a bit problematic
- Reporting comes with limited customization options
3. Mews
Mews Hotel PMS is a software that has been designed to simplify and automate hotel operations and elevate guest experiences. This property management system is suitable for properties of different sizes, from boutique hotels, and bed and breakfasts to big global hotel chains.
Some key features of Mews PMS are:
- Reservation management
- Front Office operations
- Point of Sale (POS) integration
- Housekeeping
- Payment processing, requests, and direct billing
- Revenue Management
- Taxes and Compliance
Pros of Mews Hotel PMS:
- A user-friendly interface
- Cloud-based
- Digital check-in and check-out
- Free trial and free version offered
- Open APIs facilitate multiple integrations
- Online around-the-clock support
- Mobile Accessibility
Mews PMS cons:
- 2 years long contract and commitment
- Lacks integrated channel manager
- Only 14 days tape chart view available
4. Little Hotelier
This is a cloud-based hotel property management system that allows hoteliers to manage and automate their daily tasks and operations, reduce double bookings, and boost hotel revenue. Little Hotelier PMS is ideal for small hotels and hospitality businesses such as bed and breakfasts, guestrooms, inns, etc.
Some main features of the Little Hotelier PMS are:
- Front Office operations
- Reservation management
- Channel manager
- Point of Sale (POS)
- Website Builder
- GDS / OTA Integration such as Booking.com, Expedia, Airbnb, etc.
- Housekeeping management
Some Little Hotelier PMS pros:
- Specifically designed for small hotels
- Easy to start and switch
- Integration with leading OTAs possible
- Free trial offered
- Offers customization
- Flexible plans available
- Mobile app option available
Little Hotelier PMS cons:
- The setup may seem complex
- The software might lag after software updates
- Limited email customization options are available
- Automated mail cannot be sent manually if required
- Bills cannot be split
- Might be costly for smaller operations
- Improvements in customer support required
5. OPERA PMS by Oracle
Oracle offers OPERA property management system a cloud-based, mobile-enabled platform that has been designed to streamline hotel operations and distribution. Global hotel chains and casinos have been trusting this hotel PMS for years to manage their properties.
Some features of OPERA are:
- Built-in Accounting
- CRM
- GDS/OTA Integration
- Online Booking
- Point of Sale (POS)
- Marketing Automation
- Revenue Management
- Guest profiling
- POS support
Pros of OPERA:
- Cloud-based system
- Multiple integrations available
- Multi-property support
- Customizable bundles
Cons of OPERA:
- No free trials offered
- No free versions
- Might be expensive
6. Hotelogix
Hotelogix is a cloud-based property management software solution that is suitable for small hotels, serviced apartments, as well as resorts. It offers a Facebook online engine, and mobile access, among other things, and offers impressive customization.
Some of the key Hotelogix PMS features are:
- Online Reputation Management (ORM)
- Channel Management
- Reports and Analytics
- Central Reservation System
- Guest List Search
- Field Sales Management
- Guest Reviews / Ratings
Some Hotelogix PMS pros are:
- 24* 7 customer service
- ORM created in cooperation with TripAdvisor
- Supports multiple integrations including major OTAs and Global Distribution Systems (GDS)
- 15-day free trial
Cons of HotelogixPMS :
- Improvements in customer support required
- Some language translations were not found to be correct
7. WebRezPro
This is a complete cloud-based property management system that automates hotel operations and is known for its reservation tracking and management capabilities. This hotel PMS caters to all types of hospitality businesses and helps them streamline their operations.
Some key features of WebRezPro are:
- Central reservation system
- Check-ins/outs
- Payment processing and billing
- POS purchases
- Rate management system
- Housekeeping management
- Integrations system
- Reporting
- Invoices and receivables
Pros of WebRezPro:
- Feature-rich PMS
- Cloud-based
- Free trial offered
- Customer service is good
- Reservation and calendar features are practical
- Multiple integrations supported
WebRezPro cons:
- The mobile app interface needs improvement
- Users who are not technology-friendly might have a steep learning curve
- Limited customization options
- Setup and navigation could be complex
8. eZee Absolute
This is a cloud-based software that serves as an all-in-one hotel and property management system (PMS) platform. It allows small to mid-sized hotels, motels, serviced apartments, etc., to enhance its operations and increase hotel revenue.
Some key eZee Absolute hotel PMS features are:
- Reservation Center
- Group booking management
- Front Office Operations
- Payments and invoices
- Hotel Housekeeping
- Revenue Management
- Analytics and Reporting
Some eZee Absolute hotel PMS pros are:
- Free trial available
- Easy to set up and use software
- Good integration system
eZee Absolute hotel PMS cons:
- Some issues with the home button have been raised
- Purchasing options lack clarity
- Initial setup is time-consuming
While these were some of the top-most hotel property management systems in the world, they all come with their own set of pros and cons.
We have curated this list so that hotels and other accommodation establishments can evaluate each option against its unique type and requirements.
Which Hotel Property Management System
(PMS) do the industry experts recommend?
Even after evaluating each option against your requirements, there might be a tie between two or more options. And this could add to the initial confusion. So, let’s see what the industry experts have to recommend.
Industry experts and professionals recommend BOTSHOT’s PredictoPMS as their top choice for small hotels as well as mid-sized and large ones.
This comprehensive, cloud-based, and AI-supported hotel property management system integrates with all the key hotel systems, most relevant OTAs, and GDS and is easy to set up and use software.
Let’s read the reviews by some hospitality professionals who have been benefiting from the system:
‘Features offered are practical and beneficial for any hotelier. Training and support are extremely good. I would recommend it over and over again.’
Nidhi Maurya, FOM
‘Hands down the best hotel property management system for small hotels that I have ever used! From reservations, and rates to payments, to channel management and marketing, everything is sorted with this all-in-one solution.’
Himanshi Singh, Sr. Manager operations
'PredictoPMS covers every aspect of hotel management and simplifies the life of a hotelier. The support team is available 24*7 which is the best part. I am 100% satisfied with this software and its support.’
Gurpreet Kaur, Resident Manager
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