Property Management System (PMS) for Hotels

There is no fixed pricing for hotel property management software. It varies from product to product. The pricing largely depends on the number of rooms offered in a hotel.

Usually, there are multiple subscription plans offered by software providers. For example, BOTSHOT offers three types of plans namely Growth, Premium, and Enterprise. A hotel needs to select a plan based on its requirements. Click here for Pricing

Yes, BOTSHOT PredictoPMS is suitable for all small-medium-large sizes of hotels.

The following points should be considered while choosing hotel PMS software:

Know and define your requirements first

Evaluate your operations, functions, channels, etc., to understand your needs. Additionally, talk to your staff and identify what is required to operate more efficiently.  

This will also help you determine the required features and integrations. Also, look for scalable solutions that can fulfill present as well as future needs.  

Lastly, if a hotel has multiple properties under it, it should look for a unified solution for better management.

Establish a budget

Setting a budget narrows down the options from the wide range of products available.  

While deciding on a budget, please consider:  

• licensing costs associated with the hotel PMS,  
• system setting up costs, and   
• training costs

Check for key integrations

If a hotel is already using some systems, or plans to integrate some additional software, it needs to ensure that the service provider supports all necessary APIs and offers integration services.  

Some Hotel PMS integrations that you might need are:

• A booking engine for all relevant channels  
• Inventory management system, channel manager
• Revenue management system  
• A built-in CRM system

Check support and maintenance services

A hotel might need around-the-clock access to technical support for any software outages or failures.

Evaluate:

• Is it a 24*7 support service or fixed hours?  
• Will there be in-person training or digital sessions?  
• Is there support for the required language?  
• What are the provisions for urgent requirements or emergency cases?

Check customer reviews and company portfolio

Read through customer reviews, feedback, and company portfolio before inventing for more trusted partnership.

A hotel Property management system (PMS) is software that helps a hotel manage its reservations and administrative tasks in a centralized manner. Traditionally, the primary function performed by a hotel management software was front-desk management.  

However, as time progressed and the technology matured, hotel management software software started offering so much more.  

Modern-day hotel management software covers key hotel operations such as channel management, housekeeping, rate and occupancy management, and payment processing. This software offered to replace paper-intensive, laborious hotel processes, bringing in more efficiency and better results. It eliminates the room for human errors, enabling hoteliers to streamline work and elevate guest experience.

Features that are desired in a hotel PMS Software are:

• Guests and staff should receive automated notifications  
• Inventory management  
• Comprehensive reporting and analytics  
• Support for third-party integrations  
• Cloud-based solution with mobile access or an open AI platform  
• Comprehensive reporting capabilities  
• Security provisions such as encryption technology, password protection, etc.  
• Compliance with industry security regulations

There are plenty of benefits of a PMS to a hotel. Some of them are:   

Saves time spent on admin tasks

A hotel Property Management System automates a lot of repetitive, tedious yet important manual hotel administration tasks. This allows hoteliers to increase productivity and save time, effort, and costs.

Allows staff to forge connections with the guests

Hotels can streamline their reservations management, offering guests the ease of digital or remote check-in/out. This allows the staff to untether and personalize the entire check-in and room assignment experience of the guests, forging and nurturing connections. 

Effective distribution management

A Modern PMS systems usually comes with an in-built channel manager that helps a hotel effectively manage its distribution channels. Real-time rate and availability management across multiple channels as well as the hotel website, allows hotels to increase their room occupancy, average daily rate (ADR), and direct sales.

Revenue management

Hotels could monitor their key performance indications such as ADR, revenue per available room (RevPAR), and gross operating profit per available room (GOPPAR) using hotel PMS software. This allows them to make more data-driven revenue management strategies and improve their profits. 

In-depth monitoring and analytics

A hotel PMS allows hotels to collect and store guest data in one place, create guest profiles, and achieve data accuracy through real-time monitoring, reporting, and analytics.  

These reports and analytics benefit multiple hotel departments such as revenue, marketing, housekeeping, etc.