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Single Platform Providing All The Hotel Solutions You Need

Increase revenue and save time by providing your guests contactless solutions and effective personalization

Hotel management solutions

Advantages for hotels

Contactless Operations

Unite every touchpoint and make communication between your guests and staff easier though a contactless platform
Pre-fill Reservation Details
Pre-fill Reservation Details
Automation
Automation
Contactless hotel Operations
Contactless hotel Operations

Improve And Personalise Sales

Create personalized campaigns that target guests with room upgrades, spa services, on-property restaurants, room service and more
Upselling
Upselling
Guest Journey
Guest Journey
Increase personalized Sales
Increase personalized Sales

Integrations

Easy integration with any PMS, CMS or payment gateway
Third Party Booking
Third Party Booking
PCI DSS Secure Payments
PCI DSS Secure Payments
integrations
integrations

Engage Better With Customers

Boost guest engagement by using NLU-powered BOT which corresponds to needs of the guests while providing the best experience
Guest Conversation
Guest Conversation
24*7 Support
24*7 Support
engage better with customers
engage better with customers

Features

Digital Brochures & MenuEducate the guests about your offerings and bring convenience of having access to menu and brochures right at their fingertips
Digital Brochures for hotels

Digitalised DocumentationAllow guests to upload their personal identification, signed digital registration card and self-health declaration form before they arrive at the hotel.
Express Check-in/Check-outOffer guests a trusted and safe alternative for front-desk check-in by allowing contactless check-in, check-out and Payments while avoiding long queue at the reception.
Contactless digital check-in

Live FeedbackCapture guest sentiments at anytime during their stay journey
Guest ManagementBOTSHOT allows you to collect payments from the guests through a secured channel and reduce transaction errors and manual processing
Automated Live Feedback

Live Messaging & NotificationImprove and personalise guest experience by sending customized promotional messaging via preferred channels
Promotions & OffersInform guests about promotions and offers across multiple properties through WhatsApp, Line, Messenger etc and generate additional revenue
Hotel Live Messaging

AutomationDigital conceirge automates repetitive tasks of a physical conceirge while reducing costs and providing round the clock support to guests
Contactless ConceirgeContactless conceirge are helpful, informative, and facilitate positive experiences at every step of guest journey
Contactless hotel

ChatbotProvide automated customer service on the website or social media through chatbot and boost engagement
NLP EngineBoost guest engagement by using Botshot NLP Engine which corresponds to needs of the guests while providing the best experience
NLP chatbot

Loved by 50+ Small, Luxury and Boutique Hotels

We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
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Hotel Logo
Hotel Logo
Hotel Logo
Hotel Logo
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Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
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Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
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Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
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Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
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Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
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Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Hotel Logo
quoteLogo
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
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Integrations

ccavenue
FCS
Hotel Pms

Knowledge center

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