How to List Your Property On Hotels.com? Comprehensive Guide

As a hotelier, your objective is to make your hotel stand out, so listing your property on OTA can be a game changer.

Being present on third-party platforms such as Hotels.com provides various benefits, such as attracting more international travelers, providing you with increased online visibility, giving you more bookings, and increasing your chances of earning more revenue.

One such OTA is Hotels.com, which hosts various accommodations and provides you with a place to manage your property online. If you want to know how to list your property on this platform, then this step-by-step guide is for you.

What is hotels.com?

Hotels.com is an accommodation booking site that was founded in 1991. Many people think hotels.com is a hotel chain; it’s not like that. It is a platform that comprises independent and multi-national hotel chains.

It acts as a one-stop shopping hub, allowing travelers to choose from the broadest selection of accommodations on the net.  

Hotels.com offers lucrative rewards and credit points to travelers who have completed their stays at the property, which is booked through this site.

Downloading the travels.com mobile app allows users to manage reservations and redeem rewards. This app lets travelers get various insights about hotel prices, availability, and amenities.

Hotels.com is the perfect site for hoteliers to showcase properties to travelers. Listing your property on this platform allows hoteliers to increase their visibility and earn more revenue. 

Benefits of listing the property on hotels.com 

Listing your property on hotel.com offer various advantages, as given below- 

1. Increased visibility 

As millions of users have been using hotels.com, listing your property on this platform provides you with an exposure to enhance your property visibility and thus giving you a chance to attract more guests.

2. Global reach 

With hotels.com, hoteliers can feature their properties in 200 countries and offer listings in 41 languages. Thus, you can reach millions of travelers daily and bring your unique property to global reach. 

3. Offers competitive pricing 

Hotels.com follows a competitive pricing model, allowing hoteliers to set the prices of hotels by analyzing market trends and demand.

4. Easy integration

Hoteliers can manage their inventory and bookings as hotels.com provides seamless integration with the property management system and channel manager.

5. Provides 24*7 customer support

Hotels.com satisfies customers by providing 24*7 customer support for property owners and guests. Hence, it provides a smooth experience for both parties.

Prerequisites for listing the property on hotels.com 

For listing your property on hotels.com, you need to meet the following requirements- 

• A valid business license is a must for listing your property on hotels.com 
• A hotelier must have proof of ownership to represent the property 
• Your property should comply with safety standards and local requirements 

You are ready to get started once you meet these requirements 

Step-by-step process of adding your property on hotels.com 

Here are the exact steps you need to follow to list your property on hotels.com- 

1. Create your account 

Head over to the site expediapartnercentral.com and click on the sign-in option. Now, you are required to fill in the registration form by entering personal and property information.

Here, you need to provide the following details: 

• Name of hotelier along with contact information 
• Name of property, address, phone number 
• Fill in the details of which type of property you want to rent, such as a hotel, bed & breakfast, vacation rental, etc. 
• Specify the number of rooms available. 

Once you enter the details mentioned above, click on the submit option. Now, you will receive the confirmation e-mail wherein you have to click on the verification link to activate your account.

2. Manage your listing by filling out the listing form

Once your account is activated, log in again to Expedia partner central. You must manage your listings through Expedia Group, as hotels.com is a subsidiary of Expedia Group. Here, you need to click on “add a property” and enter the following details as mentioned below- 

• Specify the details of your property, such as check-in/check-out time, star rating, cancellation policy, etc. 
• Room types and amenities 
• Information related to tax 
• Payment details and billing information 

3. Add visuals 

To create an attractive listing, you need to use high-quality images. Make sure to upload crystal clear images highlighting the best features of your property, such as - 

• Entrance of hotel 
• Reception area 
• Guest room and bathroom 
• Reception of hotel 
• Amenities 
• Local attractions 

Remember! Your images should be in an appropriate format, such as JPEG or PNG, or must have a minimum resolution of 1200*800 pixels. 

4. Write a compelling product description

Your product description should be compelling, enticing enough that it gives travelers a comprehensive view of your property.

Ensure that your description provides information to travelers, such as unique features and any special offers or discounts.

In addition, your product description should give a reason for travelers to choose your property over others. Add necessary details about amenities such as free Wi-Fi, parking, additional service, etc.

Lastly, don’t try to add fluff to your product description. Make your product descriptions benefit-oriented and think from the perspective of your customer.

5. Set a competitive pricing model

Before setting the prices, conduct effective competitor research and consider factors such as location, amenities, and star ratings to create a pricing strategy.  

Regarding hotels.com, it follows the commission-based model wherein it charges a certain percentage of the booking's value as a commission rate. The commission rate varies from OTA to OTA. 

Never miss keeping track of market trends, as it will help you to evaluate your current prices and raise your bar.

6. Submit your listing

After completing the steps mentioned above, you are required to hit the submit button, and your listing will be submitted for review. Before approving your listing, hotels.com will review the information.  

Post approval, your listing turns live and is available for bookings.  

7 tips for listing your property successfully on hotels.com

Listing your property on hotels.com will unlock various benefits for you, such as increased visibility, more bookings and more revenue.

An optimized listing not only makes your property stand out from competitors but also attracts tons of travelers to your property.

Here are some tried and tested tips you can follow to get more eyeballs on your property-

1. Update your property description, prices, room types, amenities and availability to provide a smooth booking experience for guests.
2. Answer your guests' queries promptly so they feel their voices are being heard. Solve their problems on the go and answer whatever questions they might have.
3. Use high-quality and engaging photos of your property, such as the exterior, common areas, lobby, and whatever can intrigue guests to book your property now.
4. Research your competitors to decide the price of the booking. Whatever price you set should be enough for you to make profits.
5. Hotels.com provides access to analytics features such as how your listing is performing, how often travelers are viewing the property, how many users book the property after seeing it and what rating travelers usually give. Such metrics are important for property owners to find improvement areas and optimize their hotel listings accordingly.
6. Encourage guests to share their positive experiences after staying at the property. The greater the number of positive reviews your listing gets, the more traveler's property can attract.
7. To get more visibility across different channels, you can invest in a channel manager to make the most out of your listing.

Conclusion 

Now, you get an exact idea about how to list your property on hotels.com and make the most of it. Follow the steps mentioned above to enhance your online presence today.

At BOTSHOT, we are here to automate your front desk system from check-in to check-out with the help of an e-front desk solution. The e-front desk is a contactless paperless solution that helps hoteliers provide personalized services to guests and simultaneously avoid long hotel queues.

Schedule a 30 min free consultation session with our experts for more details. 

FAQs

Q1) What are some common reasons Hotels.com may reject a property listing?

A1) Here are some common reasons when Hotels.com reject a property listing -

1. If the property details, you mentioned are incorrect
2. Unprofessional or low-quality photos are added
3. The same property exists on hotels.com
4. If your property has been delisted due to guest complaints and negative reviews.

Q2) What kind of fees or commissions does Hotels.com charge to property owners?

A2) Just like booking.com, Hotels.com charges 15-25% commission of the total booking value.

Q3) How do I track performance analytics for my listing on Hotels.com?

A3) To track performance analytics for my listing on Hotels.com:

1. Go to Expedia partner central portal
2. Enter your registered email and password
3. Head over to performance tab
4. Click on tools such as property scorecard, market insights, etc.

Q4) Can I list multiple properties under a single Hotels.com account?

A4) Yes, you can list multiple properties under the hotels.com account.