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Top 10 Reasons to use Cloud based PMS for Your Hotel

02/09/2024

10 reasons to use cloud based hotel pms software

Cloud Property Management System (PMS) holds great importance for big and small hotels, alike. It empowers hoteliers to manage a property or multiple properties from a single dashboard and from anywhere.

This is something that has changed the way hotel properties were being managed for years; automating operations, elevating guest experiences, and reducing costs.

Benefits of Cloud-based Property Management System (PMS)

1. Helps hotels save costs

A cloud PMS is cheaper and more efficient than the traditional ones. There is much less capital expenditure, IT spending, and operational costs. How?

With a cloud-based PMS, hotels do not need to invest huge upfront costs in hardware, servers, or licenses. Additionally, there are no recurring maintenance and upgrade costs. With a cloud-based PMS, all that you need is a smart device and a stable internet connection. There is no complicated IT storage on-site or setup time or complexities.

Moreover, this technology could be bought on a subscription model basis, spreading costs over a period. This allows hoteliers to incur other crucial operation costs simultaneously without hampering the budget.

2. Tracking and boosting of RevPAR and ADR

Modern hotel management systems empower you with real-time insights into critical performance indicators like ADR, RevPAR, and occupancy rates, revolutionizing how you optimize your business.

This data is transferred in real-time between your PMS and other integrated or connected apps and tools, updating what needs to be updated across all relevant platforms and channels for up-to-date hotel management.

Well-integrated ecosystems ensure that hoteliers have the exact, and accurate picture of the property at all times, closing operational or service gaps if any in a timely and efficient manner.

With regular monitoring and data analytics and reports generated by a PMS solution, hotels are further able to make better marketing, room management, and financial decisions, resulting in higher revenue.

3. Gives remote access

Hoteliers can effortlessly oversee their properties, leveraging the convenience of modern technology accessible from any location with an internet connection and a smart device.

Multiple crucial tasks such as reservations, check-in/out, reports and analytics generation, etc., could be handled remotely using a cloud-based hotel PMS software.

Moreover, all the critical business data could be accessed by hoteliers anytime, without even being present on the property, resulting in better operational decisions.

Thus, this technology offers hotels remote or on-the-go access and work flexibility which is not possible with the traditional or on-premises systems as they involve a tech stack that is stored on-site.

4. Automatically updated software

Transitioning to cloud-based hotel management solutions alleviates the burden of costly on-site IT maintenance and upgrades, ensuring seamless operations without recurring financial deductions.

Software updates in these systems are automatic and quick as they are managed by the cloud provider. Without any internal manual intervention, hotels get to enjoy the latest features and functionalities the PMS technology offers.

These frequent auto-updates allow hotels to maintain greater security, reduced downtime, and hence, higher efficiency and better user experience for their system. This translates into increased operational productivity and higher revenue.

5. Data security is better

Guest and business data is a crucial facet of a hotel. Thus, its security is paramount.

A cloud-based PMS software ensures that your hotel and guest data is safe through advanced data security measures and provisions such as encryption, access controls, compliance with industry standards and regulations, etc., and constant monitoring and updates.

The data is further backed up regularly. All this protects against potential threats such as data loss, cyber-attacks, or breaches.

Advanced security features such as 2-factor authentication, regular audits, encryption during data transit, etc., are also provided by some cloud as well as PMS providers.

Traditional or on-premises PMS lacks this level of data security. With logistics and storage on-site, there is always a risk of the server rooms being broken into or data being physically destroyed due to a fire perhaps any other unpleasant situation, or being hacked into by some internal or external persons.

However, with a cloud-based system, a hotel does not need to worry about these issues. With multiple closed-off data centers, hotel and guest data is secured at all times.

6. Real-time Reporting and Analytics

Hospitality industry is a rapidly evolving domain. Thus, hotels should have access to real-time reports and analytics to survive and thrive in the changing times and dynamics.

Accessing real-time data insights is pivotal for a hotel's financial stability, guest satisfaction, and overall operational success, enhancing decision-making and service quality.

Real-time data and analytics help hotels understand guest behaviour, tastes and preferences, market prices and trends, etc. They also allow hospitality businesses to track revenue-related metrics such as occupancy rates, booking trends, high and low seasons, etc., and make better strategies and marketing campaigns.

7. Mobile Accessibility

Who in today’s day and age is not looking constantly at their smartphones?

With PMS, the staff has around-the-clock hotel management capabilities through mobile accessibility. With just a few clicks on their smartphones, they can view notifications of operational duties, housekeeping requests, etc. After performing these duties, they could simply close the requests using their smartphones.

Hoteliers can view key data points on their smartphones even while on the go or working remotely and make informed decisions. This is not possible with the traditional PMS solutions that require physical presence for hotel management.

8. Seamless integration with other key hotel systems

Seamless integration of a hotel PMS with other key third-party software solutions is instrumental for effective hotel management. This allows the hotel staff to access all the relevant and key data from a centralized platform.

PMS hotel management software simplifies operations through seamless integration, connecting essential functions like channel management, revenue tracking, payment processing, and financial management for efficient hotel operations.

Most cloud-based solutions come with an open API for the convivence of integration with other software. These integrations help a hotel better manage its multiple distribution booking channels, revenue, marketing channels, etc.

A PMS with insufficient integration support is just another costly affair. The hotel must employ additional IT infrastructural and human resources to manage independent systems, adding to the costs as well as creating multiple information or data sources to handle. This creates confusion, errors, and delays in decision-making, ultimately resulting in revenue leaks and losses.

And you do not want this to happen. So, invest in a good cloud-based hotel PMS with strong integration capabilities.

9. Operational efficiency

When all the crucial hotel operational data can be viewed and managed from a single dashboard, and can be accessed anytime and from anywhere, efficiency automatically gets enhanced.

PMS allows hoteliers to access guest data, booking information, check-in/out details, etc., allowing them to better allocate resources for operational duties. Real-time updates further allow them to optimize processes, enhance overall efficiency, and boost revenue.

Integration with multiple other third-party systems and tools also streamline hotel operations and improve staff productivity. Regular system updates further reduce downtime and allow hotels to get the most advanced PMS features, functionalities, and interfaces.

10. Improved Guest Experience

A PMS software is not just highly beneficial for the hotel staff, it also enhances guest experience and satisfaction.

Top hotel PMS solutions allow hotels to offer guests:

the option of contactless remote or digital check-in/out,
make their hotel journey more personalized and seamless by creating synergies between different hotel departments understanding guest preferences before their visit, and
forge deeper guest connections during and even post-stay by automating time-consuming processes and utilizing the saved time for interaction and targeted marketing campaigns.

This is all possible since the crucial data is stored and accessed through a centralized reporting platform actions are taken and decisions are made more promptly and smartly.

Which cloud-based PMS should I go for?

While we have learned about why cloud-based PMS software is essential for modern hotels, choosing one that meets all your requirements and fits into your budget, can be an uphill battle.

So, as always, we have come here to simplify things and choices for you!

BOTSHOT’s PredictoPMS is one solution for your multiple confusions. This cloud-based PMS solution is a means to take your business to another level by streamlining day-to-day hotel operations and elevating guest experience.

But does it meet all my hotel requirements? Well, YES!

PredictoPMS is highly customizable, offers seamless integrations and comprehensive reporting, and complies with complies with GDPR and ISO 27001 regulations for data security and privacy.