Make data-driven decisions to improve services, boost revenue and empower your team
Features of Report and Analytics
Detailed Reporting
Analyze detailed reports on guests' feedback, hotel performance, staff performance, bookings and communications
Reporting And Scheduling
Deliver information to your users with specific parameters at regular time intervals
Critical Actionable KPIs
Explore guests' data to address underlying issues, identify opportunities to get actionable insights and make calculative decisions
Sentiment Analysis
Analyse the guests' emotions through NLU powered chatbot to create personas and use them to make effective marketing strategies
Insights For Decision-Making
Our SMART analytics and cost saving platform will help hotel owners to understand the needs of the guests directly without having to go through a range of reports or manual data.
Advantage
Increased Productivity
Remove repetitive tasks and maintain manual reporting processes resulting in improved productivity
Better Insights
Identify user inputs and resolve conflicts using statistical modeling through conversational intelligence and derive insights by analyzing conversations
Loved by 50+ Small, Luxury and Boutique Hotels
We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.