Protect guest data with BOTSHOT

Stay on top of ever evolving data protection regulations and keep your business safe from various data threats

Features We Provide

Encryption And Penetraion Tested

All the guest communications are secure and encrypted via industry standard HTTPS/TLS which protects privacy and data integrity of guest communications

Fine Grained User Permissions

As per PCI and GDPR guidelines, sensitive information like credit card information, IDs, passports etc, are automatically encrypted for protection

Customised Data Retention

Provide flexibility to choose what data to be stored or archived, where that should happen, and for exactly how long.

Sensitive Data Identification And Removal

Sensitive information like credit card information, IDs, passports etc, are automatically detected and removed from the database so that sensitive information is not retained

Cloud Based

Our cloud based platform is highly scalable and can store huge amounts of data while protecting sensitive information

PII Compliant

BOTSHOT is PII compliant and adheres to protection of guests’ Personal Identifiable Information which can be used to determine the identity or location of the individual

Types Of Security

Protection From Data Loss, Corruption

In order to protect data from loss or theft, regular backups are taken and stored at an offsite location. Loss of data can incur huge losses and disclosure of guests' personal information

Application Level Security

BOTSHOT is TLS-encrypted and data can be viewed only by authorised designatories. In case of loss of password, it can be reset instead of retrieval to ensure maximum security

Internal IT Security

BOTSHOT network is centrally monitored by a dedicated security team. Access to data centres is limited and is accessible only through keycard and biometrics which ensures protection of sensitive data

Compliance with GDPR

Users in the European Union can be confident that their information won't be misplaced, stolen, or in any other way end up in the hands of unauthorized personnel. BOTSHOT respects the privacy of involved parties and safeguards their information from exploitation and misuse.

Data Center Security

BOTSHOT processes millions of sensitive data and we ensure data protection along with the physical security of our data centres with biometric scanners

Loved by 50+ Small, Luxury and Boutique Hotels

We are a leading platform of SaaS solutions for hotels of all sizes.

Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.

What People Say About Us

Maqsood A. (FOM - Radisson Mysore)

We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.

Parinay S. (AFOM - Roseate House New Delhi)

The best feature is when the guest is doing check in. It automatically picks up the details of the guest.

Karan C. (DM - Leela Palace New Delhi)

The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.

Jayant S. (FOM - Leela Palace Bangalore)

Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.

Neema S. (GRM - Roseate House New Delhi)

Very good very helpful for team, getting guest feedback directly very much helpful

Maqsood A. (FOM - Radisson Mysore)