Real-time Request Management to Improve Operations
Provide an exceptional guest experience through timely fulfilment of guest requests with real-time tracking and better insights
Features of Request Management
Monitor Productivity
Get detailed insight as how much work is being done by staff and understand productivity
Dashboard View
Every incoming guest service request is automatically stored directly on the dashboard without the need of manual intervention
Business Insights
Get insights on trends and patterns of guest service requests in the hotel to help understand guests' behavior
Advantage
Enhance Guest Experience
Delight your guests with timely fulfilment of their service requests and give them whole new experience of hospitality
Increases Operational Efficiency
With our automated solution, save time in recieving and fulfilling guests' requests well within the desired time
Loved by 50+ Small, Luxury and Boutique Hotels
We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.