Enhance Your Guest Experience From Reservation to Departure
BOTSHOT captures guest journey from Pre-check-in to post-stay and captures against a single guest profile across group or chain property.
Features We Provide
eFront Desk
With eFront Desk, we are here to convert your guests into loyal fans by virtually engaging with your guests before they arrive at your hotel using custom-made personalized offers.
Customized Offers
Our "hotel in a box" solution allows hoteliers to provide personalized guest experiences by sending customized offers based on guest preferences, nationality, booking source, market segment, etc.
Omni Channel Communication
Our omni-channel communication lets you connect with your guests through their preferred channels (e-mail, SMS, WhatsApp, etc.)
App Less Simplicity At Your Fingertips
Our platform allows hoteliers to simplify their hotel operations with just a click.
Personalized Marketing
Increase your hotel conversions by sending tailor-made marketing campaigns based on various characteristics such as demographics, geographic, guests purchasing habits, attitude, social status etc.
Know Your Guest Better
Hotel In the Box offers personalized recommendations based on guest behavior, preferences, history data, etc., related to room amenities, dining options, and other activities.
Advantage
Automated Communication Across Multiple Channels
Our property management system automates communication and engages guests across channels, while providing digitalized guest experiences through system-generated notifications.
Merge Duplicate Guest Profiles
We believe in improving your guest experience by providing a spam control feature to combat spamming and consolidate duplicate guest profiles to create a unified profile.
More Revenue from Guest
Our platform enables hoteliers to earn additional sources of income by upselling and promoting outlet services such as managing meetings, venues, conferences, exhibitions, etc., allowing them to earn more revenue from in-house and outlet guests.
Personalized Offers and Packages
By analyzing guest data, our platform understands your guests' preferences and provides personalized offers and packages that perfectly match their needs.
Loved by 50+ Small, Luxury and Boutique Hotels
We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.