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Simplify customer journey with multi-channel approach

With customisable chatbots, you can convert visitors into paying customers and speed up customer resolutions

Develop solutions that work across all the communication channels

Microsite

Increase business value by automating customer engagement on website. Scale client service by leveraging relevant messaging and increase engagement by three times using BOTSHOT

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Improve guest satisfaction by turning excellent interactions into exceptional ones by automating present procedures and provide personalized guest experiences

Facebook

Connect with 2.6 Billion customers on their preferred platform personalized messages by combining all of your client databases in one place.

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Connect with your guests on widely used platform and automate sales and customer support on your WhatsApp Business Account and provide real-time solution to your guests' problems.

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Comprehensive Customer Service Begins Here

Supercharge your customer support

Scale your efforts without increasing workforce. Generate and qualify leads automatically

Boost guest satisfaction

Personalize guest experience. Engage guests across multiple communication channels.

Watch your hotel grow

Rethink customer experiences to maximize revenue and enhance the guest experience

Loved by 50+ Small, Luxury and Boutique Hotels

We are a leading platform of SaaS solutions for hotels of all sizes.

Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.

What People Say About Us

Maqsood A. (FOM - Radisson Mysore)

We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.

Parinay S. (AFOM - Roseate House New Delhi)

The best feature is when the guest is doing check in. It automatically picks up the details of the guest.

Karan C. (DM - Leela Palace New Delhi)

The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.

Jayant S. (FOM - Leela Palace Bangalore)

Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.

Neema S. (GRM - Roseate House New Delhi)

Very good very helpful for team, getting guest feedback directly very much helpful

Maqsood A. (FOM - Radisson Mysore)