Become a sales and engagement magnet by powering your restaurant with BOTSHOT and deliver the best customer service
Advantages for restuarants
Improve And Personalise Sales
Drive extra sales through BOTSHOT by personalized targetted promotions based on past trends
Promotion
Better Engagement
An Innovative Omni Channel StoreFront
Engage with your guests anytime, anywhere via your choice of social channels such as WhatsApp, Facebook or Telegram. Provide them uninterrupted support, buying experience and much more.
Multi-channel
Multi-Lingual
A Unified Single Source Of Data
A single, easy-to-manage dashboard which provides overview of all properties while giving F&B Managers, staff and stakeholders an all-access overview
Interactive dashboard
Easy-to-use UI
Engage Better With Customers
Engage with guest and answer their queries with the power of BOTSHOT NLP Engine, making it easy to understand their intent which enhances their experience
Better Conversion
More Revenue
Features
Guest SatisfactionCapture data through feedbacks and utilize it for personalising experiences based on guests' requirements
Live FeedbackCapture guest sentiments at anytime during their stay journey
Automate repetitive tasksDo personalised communication with your guests by creating templates per channel and provide a seamless personalized experience...Email, SMS, WhatsApp (Pre-Checkin, Checkout, Feedback bad, Neutal)
Notify on events or transaction:Automatic or Manual notification to your guests incase of successful or failure events or transactions
Promote Products and OffersNotify guests about ongoing offers and automate upselling efforts to promote different items on the menu
Automate your hotel guest communicationGet insights into customer sentiments, behavior and other trends by automating guest communication. to connect and engage with your guests
Real time connect with GuestsObserve what customers have to say about your restaurant by employing real-time feedback system which enables you to take quick action to address their issues without any delay.
Live MessagingAllow guests and staff to communicate in real-time enhancing their stay experience
PromotionsInform guests about promotions and offers across multiple properties through WhatsApp, Line, Messenger etc and generate additional revenue
Covid Compliant & Social DistancingFollow the COVID-19 norms and social distancing by offering contactless menu, payments and feedback to your guests
Bring your store OnlineGet an overall view of running tables, inventory and orders on a single dashboard and practice social distancing to your guest by offering contactless menu, payments and feedback. Bring business online and boost revenue by letting guests place orders right from their smartphones
Loved by 50+ Small, Luxury and Boutique Hotels
We are a leading platform of SaaS solutions for hotels of all sizes.
Through our technology, we help hotels elevate guest experiences, improve sales, cut costs and provide efficient workflows to staff.
What People Say About Us
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.
Karan C. (DM - Leela Palace New Delhi)
The Software is super quick. Easy to Use. Every small detail is being taken in consideration for guest experience. Operations run super smoothly if this software is there in your backyard. Thanks to the Entire team of Botshot to adapt changes according to the demand and need of the industry.
Jayant S. (FOM - Leela Palace Bangalore)
Fantastic product which is extremely user friendly, with efficient back end support. It meets requirements of hotels to have technology that meets all industry criterias of making processes classy, with warmth and attention to detail.
Neema S. (GRM - Roseate House New Delhi)
Very good very helpful for team, getting guest feedback directly very much helpful
Maqsood A. (FOM - Radisson Mysore)
We are being using this from past one year and the experience with our guest and internal team has been been excellent, Everything is available on a click of a button and the support system from the company is excellent. In fact the software is built in such a way that there no question asked from company very user friendly.
Parinay S. (AFOM - Roseate House New Delhi)
The best feature is when the guest is doing check in. It automatically picks up the details of the guest.