FREE

Supercharge Your Customer Support

Resolve queries and provide automated customer support using AI with Freddie by BOTSHOT

Features We Provide

Humanize Guest Conversation

User permissions can be managed in order to ensure that staff can only access the required data which helps in conducting seamless operations

Live Agent Transfer

All the guest communications are secure and encrypted via industry standard HTTPS/TLS which protects privacy and data integrity of guest communications

Complain

With customised data retention provides flexibility to hoteliers to choose what data to be stored or archived, where that should happen and for exactly how long

Customer service

Our cloud based platform is highly scalable and can store huge amounts of data while protecting sensitive information

Customise Your Conversation Flow

BOTSHOT is PII compliant and adheres to protection of guests’ Personal Identifiable Information which can be used to determine the identity or location of the individual

Omni Channel Presence

Sensitive information like credit card information, IDs, passports etc, are automatically detected and removed from the database so that sensitive information is not retained

100+

Languages Support

20%

Increase in NPS

80%

Self-serve FAQs

Channels

Updates your inventory automatically

Our Airbnb channel manager dashboard allows the property owners to manage their inventory efficiently by updating prices once across all OTA platforms including Airbnb. This prevents double bookings.

WhatsApp Chatbot

Connect with your guests on widely used platform and automate sales and customer support on your WhatsApp Business Account. Humanize guest conversation through NLP-powered chatbot which helps solve queries and provide real-time solution to guests. Using a WhatsApp Chatbot, you can automate customer service and increase conversions by starting discussions with your consumers.

Website Chatbot

Engage With Visitors Using Conversational AI Talk to each and every customer that visits your website. Get our conversational AI chatbot for websites to automate your customer support queries and delight customers every time.

Connect with your website visitors even after business hours Improve customer experience and conversion rates Use NLP powered chatbot to empower customers with self-service Easily create and integrate on any platform of your choice