Humanize Guest Conversation
User permissions can be managed in order to ensure that staff can only access the required data which helps in conducting seamless operations
All the guest communications are secure and encrypted via industry standard HTTPS/TLS which protects privacy and data integrity of guest communications
With customised data retention provides flexibility to hoteliers to choose what data to be stored or archived, where that should happen and for exactly how long
Our cloud based platform is highly scalable and can store huge amounts of data while protecting sensitive information
Customise Your Conversation Flow
BOTSHOT is PII compliant and adheres to protection of guests’ Personal Identifiable Information which can be used to determine the identity or location of the individual
Sensitive information like credit card information, IDs, passports etc, are automatically detected and removed from the database so that sensitive information is not retained