Supercharge Your Customer Support
Resolve queries and provide automated customer support using AI with Freddie by BOTSHOT
Features We Provide
Humanize Guest Conversation
User permissions can be managed in order to ensure that staff can only access the required data which helps in conducting seamless operations
Live Agent Transfer
All the guest communications are secure and encrypted via industry standard HTTPS/TLS which protects privacy and data integrity of guest communications
Complain
With customised data retention provides flexibility to hoteliers to choose what data to be stored or archived, where that should happen and for exactly how long
Customer service
Our cloud based platform is highly scalable and can store huge amounts of data while protecting sensitive information
Customise Your Conversation Flow
BOTSHOT is PII compliant and adheres to protection of guests’ Personal Identifiable Information which can be used to determine the identity or location of the individual
Omni Channel Presence
Sensitive information like credit card information, IDs, passports etc, are automatically detected and removed from the database so that sensitive information is not retained
100+
Languages Support 20%
Increase in NPS
80%
Self-serve FAQsChannels
Updates your inventory automatically
Our Airbnb channel manager dashboard allows the property owners to manage their inventory efficiently by updating prices once across all OTA platforms including Airbnb. This prevents double bookings.
WhatsApp Chatbot
Connect with your guests on widely used platform and automate sales and customer support on your WhatsApp Business Account. Humanize guest conversation through NLP-powered chatbot which helps solve queries and provide real-time solution to guests. Using a WhatsApp Chatbot, you can automate customer service and increase conversions by starting discussions with your consumers.
Website Chatbot
Engage With Visitors Using Conversational AI Talk to each and every customer that visits your website. Get our conversational AI chatbot for websites to automate your customer support queries and delight customers every time.
Connect with your website visitors even after business hours
Improve customer experience and conversion rates
Use NLP powered chatbot to empower customers with self-service
Easily create and integrate on any platform of your choice
Integrations
Knowledge center
Unified platform for hospitality
Privacy Policy
Terms of Uses
Sitemap
GDPR
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